Covid-19 Response
The health and well-being of our members, employees and their families is of paramount importance to Aqua Water Supply Corporation. In response to the public health risk associated with the COVID-19 virus, we have closed our office lobby until further notice to help ensure the safety of customers and employees. Rest assured that we will continue to provide water and wastewater service as usual, and field crews are available to respond in a timely manner when needed. Aqua’s water distribution system is automated and monitored 24/7 in order to keep your water safe, reliable and sustainable.
We are allowing as many employees as possible to work from home in order to practice safe social distancing and hygiene. Those employees working from home are regularly checking voicemail and email. We greatly appreciate your patience if responses are delayed.
Please note that if any of our employees are exposed to the virus or exhibit symptoms they will be sent home. Our field crews have the appropriate personal protective equipment for their safety as well as the health and safety of our customers. We will continue to monitor announcements, guidelines and directives from the Centers for Disease Control and Prevention (CDC) and local public health organizations, and we will take appropriate actions as this dynamic situation changes.
Please follow us at www.facebook.com/AquaWaterSupply or check our website www.aquawsc.com for future updates. Thank you for your understanding during these challenging times
Aqua Water Lab update due to Covid-19
New Lab Hours
10am to 3pm
Tues, Wed and Thurs ONLY
BODS and CBODS must be collected after Noon on Wed
To All our Valued Customers,
The laboratory will remain open, however, for everyone's safety, we are asking that you leave your sample and Chain of Custody with all of the necessary information, including your signature, date and time delivered on the cart outside, along with your payment. Please call the number above and let us know that you have left a sample, wait in your vehicle until we have come out and checked the paperwork. If we need you to correct something on the Chain of Custody, we will highlight the area and wave at you to come and correct. Please call in advance if you need sample bottles or forms
Respectfully,
Lab Staff
