Payment Options
Our FREE automated phone system is available 24/7 and you can pay with a Mastercard/Visa or E-Check. Call Aqua WSC at 512-303-3943 and select Option 5. Our interactive voice response system will guide you through the process.
To pay online, click the PAY MY BILL button at the top right of our homepage or below. You’ll be redirected to iWeb, where you can pay by credit card, e-check, or set up auto pay — all free and available 24/7.
Complete a Bank Authorization form and return the completed form to our office along with a voided check from your checking account. The Bank Authorization form is available online or at our Main Office.
Payments can be made at our main office located at 415 Old Austin Hwy., Bastrop, TX 78602. All forms of payment are accepted including cash, check, credit/debit cards, and money orders. Digital/App based forms of payment are not accepted at this time. Two-night depositories are also available at the drive-up window.
Payments can be mailed to Aqua Water Supply Corporation, PO Drawer P, Bastrop, TX 78602.
Forms of payment accepted via mail include check, money order, and cashier’s check.
Aqua WSC renders water bills monthly unless service is terminated before the end of a billing cycle. When a new member initiates service less than one week before the next billing cycle, Aqua WSC may bill for that service in the following month’s billing cycle.
Aqua WSC considers a payment late if it is not received at Aqua WSC’s office on or before the monthly due-date. Aqua WSC adds a 10% penalty for a payment received after the monthly due-date. Failure to pay on or before the due-date may result in disconnection of service.
The member is responsible for the bill. Aqua WSC will not separately bill occupants who are not members unless the member agrees to be responsible for payment of the bill and executes the appropriate documentation with Aqua WSC.